Privacy Notice

Introduction

Your privacy is important to us. This notice explains what personal information WELL&GUT collects about you, why we collect it, how we use it, and your rights.

Who We Are

This website is operated by Well&Gut.

Data Controller : Aimee Newton (Registered Dietitian) trading as Well&Gut

Email: info@wellandgut.com

ICO Registration Number: ZA391790

Professional Registration: DT 21168

Throughout this notice, "Well & Gut", "we", "our" and "us" refer to Aimee Newton trading as WELL&GUT.


Purpose of this Notice

This Website Privacy Notice explains how we collect, use and protect personal information when you:

  • Visit our website

  • Contact us through our website

  • Download a free resource

  • Join our mailing list

  • Book a discovery call

  • Purchase a digital product

If you become a client, your personal information will also be processed in accordance with our separate Client Privacy Notice.


Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Information provided when booking a discovery call

  • Information provided when purchasing a digital product

  • Programme participation information

  • Payment information (payment card details may be handled directly by the payment provider)

  • Communication records

  • Marketing preferences

We may also collect technical and website usage information, including your IP address, device and browser information, pages visited and how you found or used our website. Some information is collected through cookies and Google Analytics.

Why We Collect It and Our Lawful Basis 

We collect personal information to:

  • Deliver consultation services

  • Provide courses and programmes

  • Process payments

  • Respond to enquiries

  • Send newsletters where consent has been provided

  • Improve our services

  • Keep necessary business and financial records

  • Maintain the security and operation of our website

Our lawful bases include contract, consent and legitimate interests.


Special Category Data-Health Information

You may choose to share health-related information with us, for example when making an enquiry or booking a discovery call. Health information receives additional protection under UK GDPR. Where this information is necessary for providing professional dietetic advice or treatment, we may process it under Article 9(2)(h) of UK GDPR, alongside an appropriate lawful basis under Article 6 and subject to professional confidentiality requirements.

Please avoid submitting detailed medical information through our general website contact form. If you become a client, further information about how we collect, use and protect your clinical records is provided in our separate Client Privacy Notice.

How Long We Keep Your Information

We retain personal information for only for as long as necessary for the purpose it was collected.

Marketing information is retained until:

  • You unsubscribe

  • You request deletion

  • We determine the information is no longer required

We may retain a limited record of an unsubscribe request so that we can respect your preference. Enquiry, booking and purchase records are kept according to their purpose and applicable legal or contractual requirements. 

Where you become a client, information will be retained in accordance with our Client Privacy Notice.

Who We Share Your Information With

We may share information with:

  • Payment service providers

  • Scheduling providers

  • Cloud storage providers

  • Email marketing providers, including Kit

  • Website hosting and related services, including Squarespace

  • Website analytics providers, including Google Analytics

  • Professional contractors working on our behalf

  • Professional advisers

  • Public authorities or regulators where required by law

We only share information where necessary for the relevant purpose, and take steps to ensure appropriate confidentiality, security and contractual arrangements. Some providers act on our instructions; others may process information as independent controllers under their own privacy notices.

We may use AI-assisted technology to support certain administrative and business activities. We take the privacy and confidentiality of your personal information seriously and do not knowingly share identifiable personal information with public AI tools, such as ChatGPT or Claude.

International Transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection legislation.

Your Rights

Under UK GDPR you have the right to:

  • Be informed about how your data is used

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Restrict processing

  • Receive your data in a portable format, where applicable

  • Object to certain processing activities

  • Challenge automated decision making where applicable

  • Lodge a complaint

    You have the right to object to the use of your personal information for direct marketing at any time. To exercise your rights, email info@wellandgut.com. Some rights depend on the circumstances and lawful basis for processing. 

Cookies and Website Analytics

Our website uses cookies and similar technologies to help us understand how visitors use the website and to improve website performance. We use Google Analytics to understand website visits and usage. Depending on its configuration, this may involve cookies or other identifiers and information about devices, pages visited and interactions.


The cookies we use fall into three categories:

Strictly necessary cookies -- these are essential for the website to work and cannot be switched off.

Analytics and functionality cookies -- these help us understand how visitors use the site and improve performance. These are on by default but you can opt out at any time using the cookie preferences tool on this website.

Affiliate tracking cookies -- these track referrals and attribute sales to partners. These are on by default but you can opt out at any time using the cookie preferences tool on this website.

You can manage cookie preferences through your browser settings and cookie preferences banner.

Email Marketing

If you choose to download a free resource, join our mailing list or subscribe to receive updates, we may send you emails containing:

  • Gut health information

  • Educational content

  • News and updates

  • Information about services, programmes and products

We use email marketing providers to manage our email communications.

We will only send marketing emails where you have provided your consent or where otherwise permitted by law.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in any email

  • Contacting us directly

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn

Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy notices before providing personal information.

How we Protect Your Information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, disclosure, alteration or misuse. Access is restricted to those who need the information for legitimate purposes, and relevant contractors and service providers are expected to maintain appropriate confidentiality and security arrangements.

We have procedures for managing suspected personal data breaches and will report them to the ICO and affected individuals where legally required.

How to Raise a Concern With Us Directly

If you have concerns about how we have handled your personal information, please contact us first so we can investigate and respond. To submit a data protection complaint, please email info@wellandgut.com with the subject line:

FAO Data Compliance Officer – Notice of Data Complaint

Please provide sufficient details about your complaint to help us investigate the matter. We may need to contact you for further information, so please ensure your contact details are accurate and kept up to date.

We will acknowledge your complaint within 30 days.

How to Complain to the ICO

If you remain dissatisfied following our response, you have the right to complain to the Information Commissioner's Office (ICO), Website: ico.org.uk/concerns

How to Contact Us

Email: info@wellandgut.com

Postal Address:
Ryedale Farm
Melbourne
York
YO42 4ST 

Changes to This Notice

We may update this Website Privacy Notice from time to time. The latest version was updated October 2026.

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